Pharmacy
Compliant pharmacy delivery, branded as yours.
Pharmacy chains and online pharmacies running prescription delivery on Dilivygo. Prescription upload, pharmacist review queue, OTP-verified handoff, controlled-substance routing, and a full audit log.
<25 min
median order-to-doorstep in dense cities
100%
orders with a pharmacist review trail
0
patient PII shared with riders
14 days
kickoff to live in stores
What is breaking today
Three problems that compound until they become structural.
Delivery apps are not built for prescription rules
Generic delivery apps cannot handle Rx versus OTC, controlled substances, age verification, or pharmacist sign-off. The compliance gap becomes a regulator risk.
Patient data leaks at every handoff
When the rider sees medication names, you have a privacy problem. Most platforms expose the full order line to the courier app.
No queue between order and dispatch
Pharmacist verification and consultation calls happen in WhatsApp. You cannot audit them, you cannot scale them, and you cannot prove them in a regulator review.
What we ship for this vertical
All of the below is included from Growth and up. No add-on SKUs.
Prescription upload and pharmacist queue
Customer uploads Rx or has it on file. Pharmacist reviews, approves or rejects, requests consultation. Every state change is timestamped and signed.
OTP-verified doorstep handoff
Rider only sees a generic order ID. Customer enters a one-time code on doorstep. Audit log captures the time, location, and OTP hash.
Controlled-substance routing
Optional flow for narcotics or scheduled drugs: ID check at pickup, two-person handoff, photo capture, locked compartment requirement.
HIPAA-aware audit log
Tamper-evident log of every read and write on a patient record. Exportable to your compliance team in CSV or JSON. Available on Scale and Enterprise.
Who tends to buy this
Common titles and signals on our calls. If two of these apply to you, we should talk.
- Operations Director or COO at a pharmacy chain (5 to 200 outlets)
- Director of Digital at a hospital pharmacy or online pharmacy
- Founder launching a Capsule or PharmEasy clone in a new region
- Telehealth platform that needs a delivery layer for prescriptions
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